Demand Zero

In the summer of 1979, I was 12 years old, I had the rest of my life to look forward to, and I lived in constant fear of being vapourized. The SALT-II treaty was signed in Vienna that year in June and being the overly inquisitive child that I was, I tried to learn everything about this interesting news event. I remember feeling sorry that I did. I am actually shaking a bit writing this as I recall reading the numbers.

I was not your normal kid by any means even though I thought I was at the time, but how many 12 year olds do you know that have an explosives license and have already built and launched 3 or 4 home made rockets? How many 12 year olds do you know can quickly take a news report on Strategic Arms Limitation, do the math and calculate that between the US and the Soviet stockpiles, the two opposing forces had enough nuclear warheads to incinerate the planet surface 38 times.

Since that time, I have been very aware of world events as they pertain to global survival and nuclear destruction. There were several years during the Cold War where things actually looked stable in a Mexican standoff kinda way. Each of the two super-powers had enough intercontinental warheads to obliterate the other as well as most of the life on the planet, so neither one was willing to actually "push the button". In a weird way, the extreme over-kill of the situation saved us from complete self extinction through the induced fear of the ultimate consequences.

When Reagan withdrew from the SALT-II treaty in 1986 sighting soviet violations of the treaty, all those fears came back. When the Soviet Union finally collapsed in 1991, it was the beginning of a new age of fear and uncertainty for me. With the fall of the once powerful Soviet Union, there was no oppressive government to prevent radical waring factions from using those weapons on each other. Even worse, the Soviet economic collapse meant the nuclear fuel made for a very valuable trading commodity that was guarded by very poorly paid soldiers. Quite honestly, I am surprised we have not seen a "suitcase nuke" set off in New York yet, or that LA gangs are not trading in Uranium and Plutonium on a regular basis.

The latest problems in Pakistan and North Korea have me thinking about 1979 again and I worry about the safety of my children. Unfortunately it is not 1979 and the Cold War is over. There are not just 2 super powers pointing weapons at each other that they never really intend to use. This is 2010 and a thermo-nuclear device capable of wiping out 50 city blocks can be packed into a brief case. There are terrorists all over the world with more money than brains and plenty of poorly paid guards who would gladly turn a blind eye for a few thousand US dollars.

There is a whole new generation running the world now, watching and creating the news. We live in a world of social networks and interconnections that were unheard of in 1979. This new generation is largely oblivious to the silent horror that many of us lived with when we were kids growing up in the seventies and eighties. This new generation needs to know the truth of that history.

On July 23rd, a new documentary "Countdown to Zero" will debut in select cities and will trace the history of atomic weapons from origin to present day. If you have an opportunity to see it, please take the time. If you can't please do some research, contact your MP, congress person, or other government official and let them know that we have had enough. The need for nuclear weapons has long past and it is time for all nations to locate and dismantle all nuclear weapons. The time has come for all nations to come together to agree never to build these abominations ever again. The lives of our children depend on it.



Further reading....
http://www.takepart.com/zero
http://en.wikipedia.org/wiki/Cold_War
http://www.nucleartippingpoint.org/home.html

Things I hate about flying First Class

I normally fly coach for all my business trips but recently took advantage of an upgrade offer to First Class on an 6 hour trip to Boston. I have not flown First Class since I was 12 years old, and I had forgotten what the experience was like. I thought I would run down my "like" and "dislike" list for you.

First of all, I really hate that you get on the plane first, bypassing the long annoying line of coach passengers. Oh wait... that was supposed to be on my "like" list. Well, I really hate that they serve lunch like it came from a 4 star hotel with a never ending supply of red or white wine "on the house". Hmm... that was supposed to be on my "like" list too.

Let's see....
Hot steamy towels to wash up before lunch...
Gold label salted almonds for snack...
Chocolate praline desert (OMG that was good)....
Fresh brewed coffee in a real mug...
Complimentary headset....
Nice fluffy pillow...
Extra twelve inches of leg room...
One flight attendant for 6 people....
Fold down foot rest for my tired feet....

...yeah.... those were all supposed to be on my "like" list.

Ah here it is... the "dislike" list..
Those pesky flight attendants always filling up your glass or asking if you want anything else to make your flight more comfortable.

OK, so I had to have something on the dislike list. So I guess it is pretty clear, I will be trying to book First or Executive class for all my long flights in the future.

I think every person who is involved in providing front-line customer service should take a First Class flight at least once every year. This is an airborne classroom in the art of exceeding expectations. If you interact directly with clients and are responsible for their satisfaction, a First Class flight to anywhere is a good lesson in the difference between meeting customer expectations and exceeding them. Anyone who has a goal to provide exemplary customer care can learn from this experience.

No, I did not save you any almonds.